The Remote Managed Services Center is a way for our customers to focus on the work they need to get done without worrying about the Microsoft technologies they put in place to support them. For customers who have chosen this service, QuantumPM has become an extension of their own organizations. We provide a single point of accountability for everything from day-to-day Help Desk support to proactive system monitoring and health checks.
You know your business and we know Microsoft technologies. Let’s join forces so you have what you need without worry. Here’s a short list of services we currently provide and of course, we’ll customize our service to meet your needs.
- Help Desk
- Systems and application management
- Health checks
- Performance tuning
- Critical situation management
- Custom development
- Monitoring and analysis of logs and server performance
- Project Server and Project Online
- Priority service and access to QPM Support Knowledge Base
Additional customized services our customers ask for:
- Service pack updates
- Resource Governance for on/off boarding of personnel
- New employee training
- Integration to trouble ticketing systems
- Architecture and configuration changes
- 24×7×365 coverage
- Automated email or SMS text messaging for key process status/reminders
- Something else? We can probably add it to the list.
Call or drop us an email for a quick consultation on how we can support you.